3 September 2024

New Export Feature to Download Complaint Data

Experience faster, more reliable data exports on the Console with our new asynchronous export feature – optimized for large volumes of data and seamless analysis.

Introducing the Console’s New and Improved Export Feature: Faster, Asynchronous, and Capable of Handling Large Volumes

For anyone who relies on the Console to access and analyze complaint data from Independent Accountability Mechanisms (IAMs), exporting data is a crucial task. The export functionality is a tool that allows users to download detailed complaint data for in-depth analysis. The export button is located in the Complaints section of the console. To use the export functionality, users may have to request access first.

Until recently, the export functionality faced significant barriers when dealing with large volumes of data. Previously, exporting a dataset required tens of thousands of queries – a testament to the sheer volume of data involved in a single complaint export. Oftentimes, users would encounter browser timeouts and delays, making it difficult to work with the entire dataset of 1,955 complaints. This would require splitting exports into batches of 300 or fewer complaints, which would make it challenging for users to access the data easily.

But those days are over! We’re excited to announce the new export feature that allows you to easily export the entire complaint dataset.

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