18 November 2019

New complaints database aims to strengthen accountability in development

The complaints that communities file to development agencies provide valuable lessons to prevent future harm. But that data has existed in silos, said Natalie Bridgeman Fields, founder and executive director of Accountability Counsel, a nonprofit that advocates for people who have been harmed by international development projects.

Now, for the first time, these complaints will not remain in the accountability offices where they were filed, or in an Excel spreadsheet accessible only to the accountability staff, but rather in an online database.

Last week, Accountability Counsel launched a database that includes every complaint ever filed to the independent accountability mechanisms of bilateral and multilateral development finance institutions.

Read the full Devex article here.